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May 16, 2005
Sometimes the "Westfield" sticks, sometimes it doesn't
Today I came across a rather juvenile blog post by a high school senior who, based on the context of her postings, must live in the Chicagoland area. Using the rather insanely hard-to-read text messaging-format of writing, she talks about going to the mall with a friend, and in turn compares the mall to Old Orchard:
ok so i had to wake up at 10:00 cuz asma's friend had a b-day party at the westfield mall which is 40 minz away, at BUILD-A-BEAR...so we decided to take her there n jus hang out...n omg that build-a-bear place is sooo cool... i jus walked around at the mall n checked out a few thingz n omg itz huge n itz niiice...itz one of the best mallz, better than lincolnwood n old orchard...n they had the cutest clothez EVER!!!
Based on the geography mentioned and Build-A-Bear store locations, I assume that this author visited either Hawthorn Center (Vernon Hills, IL) or Fox Valley Center (Aurora, IL).
What I find interesting about her blog post is that while she refers to the mall she visited as "the westfield mall," she later describes two other north-of-Chicago shopping centers by name, "lincolnwood" (as in Lincolnwood Town Center, Lincolnwood, IL - owned by Simon) and, of course, "old orchard" (as in Westfield Shoppingtown Old Orchard, Skokie, IL).
What's unique about this is that this author inadvertently uncovered what the biggest problem is with the Westfield rebranding campaign... it attempts to reprogram the human need for short description of a place/location. You see it happen with sports stadiums all the time, where fans ignore the ridiculously long corporate names attached to stadiums in favor of a short version, minus the branding. For example, in Chicago, the United Center is often referred to as "the UC." U.S. Cellular Field is called "the Cell" or, even better, "Sox Park" or the traditional "Comisky Park."
The author above shows how simple use of the words "lincolnwood" and "old orchard" in the context of malls is all you need. What is contrasting with this argument, however, is that she calls the shopping center she actually visited simply as "the westfield mall." Talk about branding confusion!
Posted by Tannerman at May 16, 2005 12:42 PM | Categories: Other Malls | Westfield